Terms & Conditions

Terms & Conditions

Please advise as soon as possible once the addresses are known to avoid extra costs. Whilst our drivers are professional they also must abide by the law and some inner-city streets are not accessible to our vehicles.
We endeavour to keep our quotes at a fair price to benefit our customers and for the growth of our company.
Please take the time to read through your quote carefully, and check your inventory, generally 1 or 2 boxes extra doesn't cause a problem however nobody likes a surprise finding out that part of their load cannot fit and the cost will incur extra payment if there is excess.

Included in the price:
Friendly experienced removalists, with the knowledge of 2 hours loading and one hour unloading items securely.
GST Inclusive
Full payment must be made prior to delivery either by EFT or Cash,
We reserve the right not to load any items that may cause damages to our vehicles, cause danger to our lives and for any insurance reasons.
Additional Cost from our price/quote:
Any transit/shuttle vehicles required due to undisclosed access issues will incur additional cost.
Any extra labour, packing, storage, diversions, additional pickups/deliveries not disclosed at time of quote will incur additional charges.
regarding access to your premises to ensure our quote is accurate at the time of booking..

Insurance:
Trucks have contents insurance while in transit against fire, theft and roll over.
We shall not be liable for any loss/damages to any goods or property while in transit, being carried, transported, delivered, packed, unpacked, assembled, disassembled and stored.

In the case of moving live plants, it is your responsibility to contact the authority in your state for any requirements. All related fines are payable by the customers

We do everything in our power to ensure requested pickup/delivery dates are met however unforeseen events such as traffic issues, highway closures, breakdowns etc. may cause delays. You as the customer will be contacted immediately if any of the above delays occur.
We take no responsibility for items packed by the customer

We shall not be liable for any loss/damages to any goods or property while in transit, being carried, transported, delivered, packed, unpacked, assembled, disassembled and stored.

To confirm the booking we require a non-refundable deposit!